Skip to main content

How Hospitality Industry Can Leverage The Power Of AI-powered Concierge Mobile Apps


There should be no doubt that AI technology is one of the biggest trends in 2018 and the marvels of its capabilities are wide-reaching, as is evidenced by the Apple Siri, Amazon Echo, Google Home smart speakers and others. Like other industries, hospitality is a great fit for AI as it can perfectly understand and construe the customers need to manage inventory and to make more accurate product suggestions.

Now the dream of a personal assistant who can work for you 24/7 is no longer a dream, an AI-powered concierge app is here for you — with the help of this amazing app, the merchant can win the hearts of customers before artificial intelligence conquers the hospitality market. Follow us if you want to know more details and its benefits. Before discussing anything, let’s discuss what exactly it is:

What is concierge app?


The concierge app is a software system that works as a personal assistant in the travel and hospitality industry. This amazing AI-powered personal assistance gives mobile users an authority to access the data and services within a second. All concierge apps are not fully powered by AI, some of them also include person-to-person interactions but it’s good to have a complete AI experience.

There are three main groups of concierge apps:

01. Concierge apps for hotel industry: These apps can provide customers any information of the hotels like room availability, price rates etc.

02. Concierge apps for travel industry: Such type of apps provides all information related to travel like most convenient travel roots, ticket booking etc.   

03. Concierge apps as an interactive guide:  These types of apps are quite similar to travel agents as these apps guide you each and everything related to your destination point.

Today concierge apps are the most promising direction for the new businesses, now let’s discuss in details about AI-powered concierge app development.

Concierge App Development


AI-featured solutions are currently a heating trend and most of the leading hospitality providers like Hilton, Radisson, Marriott, and HotelTonight have already realized the importance of it and some of them ready to follow the footsteps. According to the report of  the World Economic Forum in collaboration with Accenture:

01. “$2 billion annually by 2025: this is a promising number for the hotel industry if business owners will pay enough attention to the personalized interaction with visitors”.

02. “Even $6 billion annually by 2025: if you weren’t surprised enough with the previous number, here’s the higher one. This is the profit that the hotel industry can gain providing an advanced personalized interaction by combining it with data analytics”.

The reason behind these amazing numbers is AI concierge apps that are playing a premium role in bringing these great results. And when we talk about customers, let’s see what they’d say about these apps.

In 2017, Hotels.com provides a research which contains the information that “46% of customers are very ready to ask their personal concierge some help”. Some users ask little unusual questions which seems annoying sometime like:
  • 62% ask for restaurant reservations
  • 51% usually ask conventional directions
  • 25% want their morning breakfast to be ready on time
  • 17% of people ask for morning ironing
  • 12% of people love to listen to a bedtime story.
Reasons to invest in this new category of mobile application

Let’s get the measures why your business needs this app:

Cost-effective

The concierge mobile app development does not need extra money, time and, efforts for the hiring new development team. As while a mobile app deals with all incoming requests from customers, existing developers can focus on other tasks requiring much human work.

24X7 Customer Support

AI apps are the automated machines that deal with queries and responds faster than any skillful human worker. These apps can work 24X7 without any further assistance and even work remotely.

Revenue Source

Your AI-powered concierge mobile app can generate huge revenue and fortunately, a number of choices are available in this category. Adopt these apps as soon as possible as it will surely increase the horizon of your business.

Summing Up

AI-powered concierge apps are heating up in the app economy and this a right time to improve hospitality services by adopting this new mobile solution which is able to fulfill the client’s needs and help them when needed.

Courtesy:-
Labels:

Comments

Post a Comment

Popular posts from this blog

App Marketers Switched to AI to Drive Growth

For  mobile app development companies  and entrepreneurs, the brace has never been higher as apps are continuing to fail in the app store and mobile store and the reason behind this failure is that only  23% of app users try an app just once and then never use it again . So, the main concern here is that how to make app more engaging to increase the number of app downloads. According to the current situation, only 80% of users seethe within the three months of downloading an app, this number is shocking but now app marketers are heedful about this concern and want to market their app to the right customers. Let’s discuss where they are lacking to promote their app in the market: Reasons behind the app failure in the market The reason behind the app failure is that most of the developers and entrepreneurs aren’t availing existing data strategically to deliver constructive user experiences that ultimately drive huge business profitability. For achieving this, m...
Post a Comment
Read more

How AI is Molding Role of Your Pharmacist

In the last few years, we have seen a digital revolution in various industries. Previously it has covered retail, finances, Fintech, media, and entertainment and now it is embracing healthcare sector. According to a study, “by 2020, growing digitalization and advancements in technology will have increased the automotive industry investments to $82 billion”. Due to this growing need for digitization, AI made its latency in the healthcare sector to help industries to learn quickly the importance of consumer experience and digitally enhanced their branding in front of the world. With the help of big data and this latest technology, no exceptions are left for healthcare as it gathers all the measures of customer satisfaction that are most important for every industry to identify risk factors, recommend preventative treatment and to predict the health care trends for entire cultures and countries. Let’s discuss what were the reasons that caused AI to immerse in the healthcare indus...
Post a Comment
Read more